Securus Technologies

Securus Technologies is bringing a whole new way of communicating to households today. In the case that someone’s family member, friend, or significant other is in jail, one of the only form of communication they have typically had was through visitation. This type of communication usually consists of them setting up an appointment at s time that is both convenient for them and the jail. Fortunately, there is a new form of communication available for visitors in which they can communicate with their friend, family members, or significant other Witt being required to leave their place of residence. Securus Technologies is s brilliantly engineered and designed program that is enabling people to communicate with one another in a visitation mode without the hassles that often exists with traditional forms of jail visitation. Please do not hesitate to visit the Securus Technologies website to see whether your correctional facility is currently utilizing this brand new state-of-the-art communications platform. You may find that it is a system that will greatly benefit you, whether you are the visitor or the inmate.

 

Upon visiting the website, you may find that there are many different things to read; however, you should be aware that it is actually quite an easy program to utilize. Customer service representatives are eager to assist current or prospective customers with any questions and/or concerns that they may have in pertinence to the Securus Technologies program. Visitation of an inmate in jail has never been easier or more convenient. Whether you are seeking to make it a one-time session, or one on s recurring schedule, please do not hesitate to utilize Securus Technologies for your needs of communications. Not only is it completely safe and secure for all parties involved in the communications protocol, but it is also a program that has been a catalyst in solving crimes.

 


Securus Challenges their Number One Competitor!

Securus Technologies, based in Dallas, Texas, is the leading provider of technology solutions for public safety, law enforcement and corrections agencies around the country. They also serve over 1,200,000 inmates. They recently issued a challenge to their number one competitor, Global Tel Link (GTL) in order to prove once and for all that Securus Technologies is a far superior company offering high quality services that GTL simply can’t match.

 

 

When reading about the two companies, I would bet real dollars that Securus will win the challenge. They have invested over seven million dollars into their business in the past 4 years. GTL uses an older premise based platform, one that Securus used to use but moved away from due to the non-robustness of the platform.

 

 

I also think that Securus will win hands down because of their U.S. based customer service department. GTL outsources much of their call center operations. GTL also uses independent contractors for field based work, while Securus uses their in-house staff of technology experts.

 

 

As far as the calling platform itself, Securus Technologies stands heads above any competitor. They have a far larger set of services geared to the corrections industry. Securus created the larged VOIP Corrections calling platform in the world. Their call center performance is 600% better than GTL’s meaning that there must be some very long wait times for GTL customers. For a single dollar that GTL is able to take from Securus, Securus takes four from GTL.

 

 

I personally don’t see GTL being a challenge at all. They didn’t invest millions. They are on an old communications platform. They outsource too much of their operations. GTL needs to acknowledge the clear leader in criminal justice solutions, and that can only be Securus. Most likely they will not accept the challenge as the results are guaranteed to be in Securus’s favor.